{"id":7136,"date":"2024-10-28T13:38:26","date_gmt":"2024-10-28T13:38:26","guid":{"rendered":"https:\/\/live-event-concept.pantheonsite.io\/insights\/events-dont-need-tech-for-techs-sake-they-need-strategy\/"},"modified":"2025-05-21T08:45:52","modified_gmt":"2025-05-21T08:45:52","slug":"events-dont-need-tech-for-techs-sake-they-need-strategy","status":"publish","type":"insights","link":"https:\/\/www.eventconcept.com\/us\/insights\/events-dont-need-tech-for-techs-sake-they-need-strategy\/","title":{"rendered":"Events don\u2019t need tech for tech\u2019s sake \u2013 they need strategy"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading has-x-large-font-size\">Immersive technology has become one of the biggest buzzwords in events. Terms like AI, VR, and AR are constantly thrown around in pitches, the assumption being that by adding the latest shiny tech, an event will instantly become cutting-edge, engaging, and unforgettable. But the truth is, immersive tech, when used for tech\u2019s sake, is often more of a distraction than a meaningful enhancement.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The problem we\u2019re seeing is brands jumping on the tech bandwagon without a clear understanding of how it serves their objectives. \u201cConsider AI in your pitch,\u201d is a phrase we\u2019re now all too familiar with as a creative events agency, but what does that really mean? How will AI, or any immersive technology, help your audience connect with your brand?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be clear, I\u2019m not a tech naysayer \u2013 far from it, in fact. There is absolutely a place for immersive tech in events, and we\u2019ve intentionally fostered close relationships with manufacturers so we have access to the best tools out there. The right tech, used at the right time, can be a gamechanger.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But when tech is tacked onto an event with no strategic thought behind it, the result is a disjointed experience that distracts from the brand\u2019s message and leaves attendees confused and underwhelmed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u2019What does \u2018immersive\u2019 really mean?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Part of the problem is a growing confusion around what we mean by the word \u2018immersive\u2019. To some, the word is synonymous with VR headsets that transport users into entirely different worlds. For others, it\u2019s about creating a more engaging environment. And this ambiguity is a challenge: if we can\u2019t clearly define what immersive tech is, how can we use it effectively?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s clear things up:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-eventconcept-aqua-color\">Immersive<\/mark><\/strong>: Any curated experience that surrounds you in a different environment. Doing this can drive engagement rather than guests being passive attendees.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-eventconcept-aqua-color\">Virtual reality (VR)<\/mark>:&nbsp;<\/strong>A fully immersive digital experience, often requiring a headset, that takes users out of their physical environment and into a simulated one.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-eventconcept-aqua-color\">Augmented reality (AR):<\/mark>&nbsp;<\/strong>A blending of real-world surroundings with additional digital elements, overlaying information or graphics onto what you see.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-eventconcept-aqua-color\">Mixed reality (MR):<\/mark><\/strong>&nbsp;A step beyond AR, where physical and virtual objects can interact seamlessly.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-eventconcept-aqua-color\">Extended reality (XR):<\/mark>&nbsp;<\/strong>An umbrella term that includes all the above technologies. It covers any use of tech to blur the boundary between physical and digital worlds.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-eventconcept-aqua-color\">Artificial intelligence (AI):<\/mark>&nbsp;<\/strong>AI isn\u2019t technically an immersive technology. However, AI can enhance immersive technologies, by, for example, powering more realistic virtual environments or personalising interactions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Each of these technologies can create or enhance powerful experiences. But the key point is this: immersive doesn\u2019t necessarily mean \u2018high tech\u2019. It means creating a holistic experience that engages multiple senses and brings a brand\u2019s story to life. And that can be achieved with or without technology.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" data-src=\"https:\/\/live-event-concept.pantheonsite.io\/wp-content\/uploads\/2024\/10\/AV1J3497-low_res-1-1024x683.jpg\" alt=\"\" class=\"wp-image-4261 lazyload\" data-srcset=\"https:\/\/www.eventconcept.com\/wp-content\/uploads\/2024\/10\/AV1J3497-low_res-1-1024x683.jpg 1024w, https:\/\/www.eventconcept.com\/wp-content\/uploads\/2024\/10\/AV1J3497-low_res-1-300x200.jpg 300w, https:\/\/www.eventconcept.com\/wp-content\/uploads\/2024\/10\/AV1J3497-low_res-1-768x512.jpg 768w, https:\/\/www.eventconcept.com\/wp-content\/uploads\/2024\/10\/AV1J3497-low_res-1.jpg 1200w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/683;\" \/><figcaption class=\"wp-element-caption\"><em>Assets from Avatar: The Way of Water Premiere After Party at the NHM.<\/em> <em>Photo Credit: Still Moving<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Tech should serve strategy, not the other way around<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We need to shift the conversation back to strategy. A technology-first approach is a recipe for failure. Instead, we need to peel back the layers and ask the right questions: How can this technology enhance our event\u2019s objectives? Will it create a stronger connection between the brand and its audience? Does it serve a clear purpose?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, when we craft events for clients, everything we do is filtered through the lens of our four experience design principles, all of which are grounded in behavioral science. Our goal is to ensure attendee and business value through experiences which are memorable (to drive lasting retention of key information) and behavior changing (to drive tangible actions). This approach helps us shape details and expressions of the experience from end to end in relation to the ambition of the event. This is our starting point, with tech there to enhance and support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That sometimes means having to challenge a brief. As a strategic partner, we need to actively interrogate what we\u2019re asked to deliver and guide clients towards solutions that will make the most impact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The best tech integrations are the ones you hardly notice. When tech is used well, it blends into the background, enhancing the experience without overwhelming it. Take UK venues like Frameless and Outernet, which use 360-degree screens to immerse attendees in art installations. These spaces keep people\u2019s attention not because of the tech itself, but because the tech is used in service of the content and experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Similarly, we once designed a fiber optic tunnel as an entrance\/exit for an event, dropping guests directly into a new world as soon as they stepped in. It was a seamless integration of tech and experience, creating a moment of awe that enhanced the event without detracting from it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But tech isn\u2019t the only way to create an immersive experience. In fact, some of the most powerful experiences come from using traditional production techniques. Lighting design, audio design, and even olfactory and taste elements can transport guests into a different world just as effectively.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Strategy first, tech second<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As far back as 2019, an Eventbrite report revealed 87% of event organizers it surveyed were planning to use immersive technology in their events. I\u2019d question how many of those deployments actually aligned with the event\u2019s strategy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Immersive technology has enormous potential, but only when it\u2019s applied with strategic intent. Shoehorning VR into an event because it\u2019s trendy won\u2019t lead to success. Instead, event organizers and brands need to think critically about how and why they use these tools.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The best event experiences are those that put strategy first. In the end, it\u2019s not about the technology \u2013 it\u2019s about how you use it to tell a brand\u2019s story.<a id=\"_msocom_1\"><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"authorblock  desktoponly\"><div class=\"authorblock-author\"><span>Author:<\/span><\/br>Ben Krebs, Head of Production<\/div><div class=\"authorblock-originalpost\"><p>Originally published in Conference News. Read the original article <a href=\"https:\/\/www.conference-news.co.uk\/blogs\/events-dont-need-tech-for-techs-sake-they-need-strategy\/\">here<\/a>.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Immersive technology has become one of the biggest buzzwords in events. Terms like AI, VR,&#8230;<\/p>\n","protected":false},"featured_media":6062,"template":"","insights":[6],"class_list":["post-7136","insights","type-insights","status-publish","has-post-thumbnail","hentry","insights-published-articles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Event Concept<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:site_name\" content=\"Event Concept\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@eventconcept\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"CollectionPage\",\"@id\":null,\"url\":\"\",\"name\":\"\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.eventconcept.com\\\/us\\\/#website\"},\"inLanguage\":\"en-US\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.eventconcept.com\\\/us\\\/#website\",\"url\":\"https:\\\/\\\/www.eventconcept.com\\\/us\\\/\",\"name\":\"Event Concept\",\"description\":\"Creative Event Agency &amp; 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